1. Terms of Sale
1.1 Purchase Procedure: to purchase, you simply have to follow the standard procedure, selecting the quantity, the preferred product options and confirming in the cart. A few seconds after the purchase you will receive a confirmation by email. NB: By placing the order in the stages provided, the customer declares to have read all the methods provided to him during the purchase procedure and to fully accept the conditions set out below.
1.2 Payment and Shipping: to pay for the order, simply select the method chosen in the confirmation procedure. Payments with Paypal, Credit Card, Apple Pay, Google Pay, Amazon, Satispay are instant, while if you have selected a different method, please make it within 48 hours. Payments made by bank transfer will be considered concluded once they have arrived definitively or electronically credited. If, on the other hand, you have selected Cash on Delivery (payment on delivery), all you have to do is wait for the delivery by the deliveryman. The shipment will be carried out within 24/48 hours from receipt of payment.
2. Return or Exchange
OcchialiRetro offers all its customers the right to withdraw from the purchase within the 14 days provided for by the regulations in force. Any return involves the shipment of the goods to the sender and, once the integrity of the product has been checked - which must be returned in its original condition - we will replace or refund the product (based on your choice). The return is free via Paypal! Read the entire return policy by clicking here .
For those who need to receive an invoice, please fill in all the details of the billing address during the purchase procedure. The SDI Code and / or the PEC are mandatory for the electronic sending of the invoice through the Exchange System.
It is very useful that you also communicate via email the need to receive the purchase invoice, so that we can read it promptly and speed up its issue. A communication via WhatsApp to the number 327-3217739 is also fine.
4. Products - Features and Prices
All our glasses comply with the European Directive 89/686 / EEC according to the standard PR- EN 1836: 2005 / A1: 2007.
Unless otherwise indicated, the prices of the Products published by OcchialiRetro must be understood as inclusive of VAT. The prices of the Products published from time to time by OcchialiRetro cancel and replace the previous ones and are subject to their actual availability. OcchialiRetro reserves the right to confirm or modify the prices of the products published on its website or in information brochures and advertising material, upon confirmation of the Customer's order. The technical and functional characteristics relating to the products published by OcchialiRetro through its promotional messages and information brochures are those communicated by the respective manufacturers. GlassesRetro assumes no responsibility for the truthfulness and completeness of such information. The Products are not provided on trial. Although the operators of OcchialiRetro can provide information on the characteristics of the products, the Customer is responsible for the choice of the Products ordered.
5. Cash on Delivery Policy
Once the order has been made on delivery, you make a binding commitment to conclude the transaction, paying the amount foreseen on delivery. Last-minute changes are not allowed, once the order is confirmed on the site, it is immediately registered and is ready to be dispatched from the warehouse. So you CANNOT:
- Refuse delivery or not pay the delivery boy, sending the package back.
- Cancel the order when the shipment is already on its way.
You are obviously protected by the Right of Return (point 2), but only AFTER having duly received and paid for the order upon delivery. This is because the Cash on Delivery has a service cost that US company will advance to you, paying it immediately to the shipping company that will deliver the order. Therefore, in addition to being completely incorrect, it is illegal to refuse to pay on delivery, precisely because you have a debt towards us relating to the cost of the cash on delivery, which we kindly advance you. We warn you in advance of this, as there have already been cases of "pseudo-customers" who have refused delivery, not paying for the order. Doing such a thing is a total lack of respect for our work (as well as your consistency), but above all it is entirely to your detriment. In fact, if you fail to pay your order to the delivery man, you are obliged to refund us the Service Cost of the Cash on Delivery that we have paid for you to the shipping company, no later than 7 days from the date of non-delivery. After this deadline, we will legally entrust our Credit Recovery Agency with the practice of recovering the credit we have from you. And you will respond directly to the agency for further economic and bureaucratic burdens deriving from failure to comply with your obligation.
6. Privacy GDPR, Cookies & Copyright
Principles: the Legislative Decree n. 196 of 30 June 2003 ("Code regarding the protection of personal data") provides for the protection of persons and other subjects regarding the processing of personal data. In accordance with the aforementioned legislation (and subsequently adapted to the new GDPR Regulation which entered into force in May 2018), the processing of personal data of users of this site will be based on principles of correctness, lawfulness and transparency and protection of privacy and rights. of each user. The entire Cookies Policy can be reached by clicking here .
Data Controller: pursuant to art. 13 of Legislative Decree 30 June 2003 n. 196, regarding the protection of personal data, we inform you that the data controller of the data you provide is WonderStore sole proprietorship - Registered office: Viale dei pini sud 129, 80014 Giugliano in Campania, Italy.
"7Pixel Srl, in the person of the legal representative protempore, is appointed responsible for the processing of the User's data (email address) for the management of requests for comments in the context of the Trusted Program of the site www.trovaprezzo.it".
Cookies - By cookies we mean a textual element that is inserted into the hard disk of a computer only after authorization. Cookies have the function of streamlining the analysis of web traffic or to signal when a specific site is visited and allow web applications to send information to individual users. No user data is acquired by the site in this regard. Cookies are not used to transmit information of a personal nature, nor are so-called persistent cookies of any kind used, or systems for tracing users.
COPYRIGHT, TRADEMARK AND CODES - The content, descriptions and photographs on this site are protected by Copyright. Any improper use - unless it has been expressly authorized by our company - will be prosecuted according to the law. The KISS eyewear brand is an International Registered Trademark owned by us, protected by international copyright and intellectual property laws; any improper use will be legally prosecuted. The brand is duly registered to the GS1 system, which has been assigned the prefix GCP 805979622.
Below are all the official registrations of the KISS brand with the relevant bodies:
- EUIPO (Europe), registration number 017965533.
- UIBM (Italy), registration number 302016000033824.
- IPOUK (United Kingdom), registration number UK00917965533.
7. Right of Withdrawal
In compliance with the provisions of d. lgs. 6 September 2005 n. 206 (and subsequent amendments and additions), the Consumer Customer, if not satisfied with the products or the content of the services purchased from the Seller, may return the products themselves or renounce the right to provide the services and obtain a refund of the price already paid in place of advance payment.
Method of exercise: To this end, the Customer must contact the Seller within 14 days following the delivery of the products or within 14 days following the purchase of the services, by sending a communication via registered letter with return receipt (at WonderStore - Viale dei pini sud 129 - 80014 Varcaturo), containing all the information necessary and useful for a correct processing of the return and refund procedure. This communication must necessarily contain everything indicated below: a. the express will of the Customer to want to withdraw in whole or in part from the purchase contract; b. the number and copy of the document (invoice or email receipt) proving the purchase of the order for which the right of withdrawal is to be exercised; c. the description and codes of the Products with respect to which the right of withdrawal is exercised. The re-credit, of the cost of the product only, will be made by the Seller within 14 days of receiving the communication via registered letter with return receipt mentioned above. Following receipt of the communication with which the Customer communicates his will to exercise the right of withdrawal, the Seller, having verified the correspondence with the requirements indicated above, will agree, also by e-mail, with the Customer on the methods with which to carry out the return of the products.
8. Applicable law and competent court
This contract is regulated by the Italian law.
In the case of a consumer user, the Court of residence or domicile of the consumer will have jurisdiction, if located in Italy. For any other dispute, the Court of Naples will be competent.
The user can use the alternative out-of-court procedure of the European Union accessible at the following link: https://ec.europa.eu/consumers/odr